Customer Testimonials| “Your delivery man was right on time, unloaded and stacked the load perfectly. He operated in a very safe, professional and curteous manner.” | | | - Fred, Webster, MA |
| | “I just wanted to drop you a quick note to let you know how pleasant it was to deal with your company. Your office staff is wonderful, always happy and willing to help out with anything, even the numerous questions I asked :) The set up of the delivery, which we had three different drop-off points, and working with our schedule was a huge plus! And then to top off everything even the guys who made the delivery were great!! Thanks for everything and we look forward to doing business with you in the future!!” | | | - Shannon and Don, Westerlo, NY |
| | “I will always remember that you are a company that stands by its products” | | | - Tony, Great Meadows NJ |
| | “PelletSales.com took the pain out of purchasing pellets…the best quality and lowest price (including delivery) in my area.” | | | - Chris, Granby CT |
| | “What a find to be able to get pellets when they were nowhere to be found. Thank you again and I have recommended y ou to my other friends who have pellet stoves.” | | | - Tony, Gustine CA |
| “I received your phone message. I really appreciate your getting back to me. You really have excellent customer service. You have no idea how nice it is to hear from someone when you ask a question. Most places just will not call you back.
Thank you again for the message and thank for selling me pellets and delivering them.
I had tried to buy pellets from [a local chain store] down the street, but they said it is 1st come 1st serve. You also have to go into the store to buy them. You cannot call and buy over the phone. I could never get there until the late afternoon, and everytime they got shipments in, they sold out in a matter of hours. The people must have slept in their cars in the parking lot or something.
Also, I had my wife go in and buy pellets when they came in. They would only let her buy 1 ton at time. I went in after work to pick up the ton and low and behold....they sold all their pellets. Needless to say that I was very frustrated. They did give me my money back. It was just a very unpleasant experience.
So.....THANK YOU for you service and delivery.” | | | - Andy, Enfield CT |
| “This is an unsolicited testimonial that I’m happy to write. If it makes it easier for others to find pellet fuel, as it did for me, it’s worth every second of the time it took me to write it.
I’ve had a pellet stove for several years now. For ALL those years, I would be scrambling from summer to winter to find a pellet delivery service that was both reasonable and local. So I would scratch around the usual places like [two large chain stores] grabbing a few bags here and a few bags there with my small truck and their limits on the amount of bags you can buy. Not a very convenient method, but I did what I had to... I stumbled upon PelletSales.com doing my endless internet searches. I emailed them with very little hope of getting anywhere as it was late in the year, and my prior experiences. I requested six tons of pellets with a price plus delivery. Within a day or two I received an email back from them with an offer that was bar none the best deal I’ve ever seen. A deal that cost me far less than my old method for pellets let alone time, wear and tear on my truck, and the constant worry of running out. Needless to say I placed an order. A couple more days or so, I received a phone call to set up a time for delivery. I chose Saturday (very convenient), and I prayed that it would really happen. Saturday came and sure enough there was a truck in my driveway with six tons of the highest quality pellets you can buy. The driver was super friendly, courteous, and helpful. He put the pellets exactly where I wanted them in less than ten minutes! I know for a fact there are others in my area using my same old method I use to use. Many are skeptical of past promises from companies that didn’t deliver. Now, when I see people loading three or four bags of pellets at a time into their car, I know where I’m recommending they go. It was so fast and easy, I’m looking forward to next year. Try them, you won’t be disappointed, I promise you.” | | | - Stan, Billerica M |
|
|
|
